Privacy Policy

Effective Date: October 22, 2024

TheLoveChange

("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please review this policy carefully. By accessing our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information based on how you interact with our website and services:

Personal Information: Information you voluntarily provide when registering on the site, making purchases, subscribing to newsletters, or participating in other activities. This may include:

Name

Email address

Phone number

Billing information

Mailing address

Any other information you provide through forms, surveys, or correspondence

Usage Data: Information about your interactions with our website, including:

IP addressBrowser typeOperating systemPages visited and time spent on those pagesTime and date of visitReferring/exit pagesOther analytical or diagnostic data

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide, operate, and maintain our website and servicesTo improve, personalize, and expand our website and servicesTo analyze how you use our website and servicesTo develop new products, services, and featuresTo process transactions and communicate with you about orders or servicesTo send marketing communications, updates, and promotional offers (with your consent)To detect, prevent, and respond to fraud, abuse, and security risks

3. Legal Bases for Processing Your Information

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data will depend on the type of information and the specific context in which we collect it. We may process your personal data because:

You have given us your consent to do soThe processing is in our legitimate interests and is not overridden by your data protection interestsThe processing is necessary to fulfill a contract or comply with legal obligations

4. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors or service providers that assist in operations like payment processing, email services, hosting, or marketing. These service providers are bound by contractual obligations to keep your information confidential.

Business Transfers: In connection with mergers, acquisitions, or any form of sale of some or all of our assets, we may share or transfer your information.

Business Partners: With partners for marketing, promotional, or service offerings.

Legal Obligations: If required by law, or in response to valid legal requests (e.g., court orders or government regulations).

With Your Consent: We may disclose your information with your consent for specific purposes.

5. Opt-In and Opt-Out Procedures for Messaging

We offer messaging services (such as SMS or email notifications) to keep you updated about promotions, services, and other communications.

Opt-In: By providing your phone number or email address on our website or through other interactions, you agree to receive messages from

TheLoveChange

Message and data rates may apply depending on your carrier plan.

Opt-Out : You may opt out of receiving SMS messages at any time by replying "STOP" to any message. To stop email communications, you can unsubscribe by following the instructions at the bottom of the email. If you need assistance with opting out, you can contact us at

[email protected]

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are small files sent to your browser and stored on your device. You can configure your browser to refuse all cookies, but this may affect your ability to use some features of the site.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Your Rights Regarding Your Data

Depending on your location, you may have the following rights under data protection laws such as GDPR or CCPA:

Right to Access: Request a copy of the personal data we hold about you.Right to Rectification: Request correction of inaccurate or incomplete personal data.Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data, under certain conditions.Right to Restrict Processing: Request the restriction of processing your personal data under certain conditions.Right to Object: Object to the processing of your personal data where we are relying on legitimate interests. Right to Data Portability: Request a transfer of your personal data to another organization or to you, under certain conditions.

To exercise these rights, please contact us at

[email protected]

We will respond within one month of your request.

9. Children's Privacy

Our services are not directed to anyone under the age of 13, and we do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that we have collected personal data from children without parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. We recommend checking this page periodically to stay informed about how we protect your personal data.